Returns

It can be difficult to know the exact number of guests you will have right until the last minute. That’s why we’re very happy to offer a full refund for any items that have been over-ordered. Or if you’re not totally satisfied then we will happily refund or exchange your purchase. This does not apply to items personalised or made to your specification ( so please make sure of the spelling of any names before ordering!)

You must contact us before sending items back, stating the order number and the reason you are intending to return the goods. Unless you notify us within seven working days of receipt we are not obliged to accept a return of unwanted or incompatible goods. This does not affect your statutory rights. You must return goods to us complete with all relevant packaging and in a good condition at your own cost. 

To ensure goods reach us safely we advise you to use recorded delivery and arrange insurance against loss or damage. We cannot accept liability for returned goods that are lost or damaged in transit. All refunds will be made within 30 days of us receiving notice of cancellation.

Please send all returns to:

The Little Things
Quaintways
High Street
Penshurst
Tonbridge
Kent
TN11 8BT

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